PPG Meeting Minutes

Learning Event - PPG Meeting

Site name: The Riverside Practice
Event on 05/03/2025, led by RG
Others involved were: RG, IK, BK, TA

Category

Administrative, Organisational

Analysis

What happened?

Present:

Practice: RG, IK, BM, TA
PPG: : MD, EL, AD, NP (new member)

Apologies:

HM, AJ

Agenda

1. November minutes and actions
2. 2024-2025 PPG improvement funds
3. 2025-2026 PPG improvement funds
4. AOB

1. The November 2024 minutes were approved.

Actions:

1. The practice had replied to healthwatch their comments
2. The practice is still to start waste recycling
3. The practice staff have been encouraged to choose healthy eating options

2. 2024-2025 PPG Improvement funds

The PPG were updated on what has been completed to date.

• Infection control works- completed
• Front door repair- completed
• New patient call screen- completed

As there was additional funding available from this years practice allocation the PPG kindly agreed the following to be funded

1. Additional USB headsets as back up for the phone system
2. New car park CCTV for security
3. Text messaging charges

3. 2025- 2026 PPG Improvement funds

Proposed agreed spend on:

1. Text messaging charges
2. Annual license and support fee for the call screen
3. Other annual license fees
4. New equipment- tbc

4. AOB

• MD asked about the practice's approval as a veteran friendly and autism friendly practice and RG updated that the practice has arranged further training on learning disability and autism by the local clinical lead.
• AD asked about an update on what specific services there are for teenagers and young adults and RG advised that the Off centre is a local service for 16 to 25 year olds. If specific new services become available then these can be advertised using our website and waiting room call screen.
• Our new PPG member NP was welcomed to the group.

Date of next meeting - May 2025